Astute Business & Consulting Services provide support in many different ways and often we document your system and issues directly at your site for you.  This provides timely assistance to you specifically about your site and the way you work, you should consult your own documentation at your site before looking on this page. 

However, sometimes there are still questions that you need an answer to.  Below you will find links to Frequently Asked Questions about products that we support and also links to other sites that you may find useful in the course of your business.  All documents are in PDF format.  If you do not have a PDF reader, then you can download it for free.
 
If you cannot find  the answer to your question here, please call us on 03 9727 4155 or email us at  support@astutebusiness.com.au  All emails from this address are answered, if not the same day, then they are answered the next working day.

Below you will find the answers to some of our most Frequently Asked Questions and enhancement listings for various releases for products that we support.  

Note that they are all Adobe PDF documents that will open in a new window, just click on the name and the file will open.  If you want to save them to your machine, the right-click on the name and choose Save Target As, this will save the PDF file to your hard disk.  If you don't have Adobe reader on your machine, click here to be taken to the Adobe site where you can download the reader for free. 

• Enhancements Released in Version 5.20 - Current Version
• Enhancements Released in Version 5.10
• Enhancements Released in Version 5.00

• Checklist for Payment Summaries for Year Ended June 2010
• Checklist for Payment Summaries for Year Ended June 2009
• Checklist for Payment Summaries for Year Ended June 2008
• Checklist for Payment Summaries for Year Ended June 2007
• Recording Salary Sacrifice/Reportable Employer Superannuation Contribution Amounts in Payroll 
• Recording FBT Amounts in Payroll 
• Recording ETP Payments in Payroll 
• How to Terminate Employees in Arrow Payroll 

• How to record the Sale of an Asset 
• How to record the Trade in an Asset 

• Stocktake Procedures

For technical help with MYOB products, you can access their support website for customers here.

Australian Taxation Office (ATO)  - Link to the ATO main page. 
ATO Payroll Tax Tables  - Link to the Tax Tables page of the ATO.   
Australian Business Register - Link to the Australian Business Register where you can check and verify the ABN details for people and companies.
Australian Securities and Investments Commission - Link to the ASIC website.
FIDO-ASIC - Link to the Fido website of the ASIC for financial tips and the latest scams reported to the ASIC