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Astute Business & Consulting Services provide support in many different ways and often we document your system and issues directly at your site for you.  This provides timely assistance to you specifically about your site and the way you work, you should consult your own documentation at your site before looking on this page. 

However, sometimes there are still questions that you need an answer to.  Below you will find links to Frequently Asked Questions about products that we support and also links to other sites that you may find useful in the course of your business.  All documents are in PDF format.  If you do not have a PDF reader, then you can download it for free.

  

If you cannot find  the answer to your question here, please call us on 03 9735 9868 or email us at  support@astutebusiness.com.au  All emails from this address are answered, if not the same day, then they are answered the next working day.

  Frequently Asked Questions/How to's

Below you will find the answers to some of our most Frequently Asked Questions and enhancement listings for various releases for products that we support.  

Note that they are all Adobe PDF documents that will open in a new window, just click on the name and the file will open.  If you want to save them to your machine, the right-click on the name and choose Save Target As, this will save the PDF file to your hard disk.  If you don't have Adobe reader on your machine, click here to be taken to the Adobe site where you can download the reader for free. 

  ARROW

Enhancement Listings -

Payroll  Fixed Assets

Stock

  MYOB product family

For technical help with MYOB products, you can access their support website for customers here.

  Useful Links

Australian Taxation Office (ATO)  - Link to the ATO main page. 

ATO Payroll Tax Tables  - Link to the Tax Tables page of the ATO.   

Australian Business Register  - Link to the Australian Business Register where you can check and verify the ABN details for people and companies.

Australian Securities and Investments Commission - Link to the ASIC website.

FIDO-ASIC - Link to the Fido website of the ASIC for financial tips and the latest scams reported to the ASIC

 

 
Latest News...

Arrow V5.20 Released

Version 5.20 incorporating changes for the 2009/10 payment summaries has now been released.  Get a look at all the details here.

Contact us to make an appointment for your upgrade.

Tencia -Release V2010.1

Purchase Orders has now been released incorporating:

  • Purchase Order Requisitions
  • Return Authorities
  • Shipment Tracking

Tencia Connect Enterprise automates Tencia Connect processes, allowing for their scheduling and automation.  This is a set and forget type feature.  Additional data exchange methods can also be specified including, Connect Service, .Net API and Com Interoperability.

Next Release of Modules expected last quarter 2010.

 Want to see a fact sheet on Tencia?  Click here to get the facts from Arrow Research Corporation.

MYOB Account Right Version 19.1 has now released. This is a compliance update for Tax changes and can now be downloaded on line.   Contact us for details.

Astute BCS can provide....

Implementation, training and support for MYOB.  We are MYOB Certified Consultants.

Implementation, training and support for Tencia and Arrow Financials

Implementation, training and report writing using Business Objects Crystal Reports

Microsoft SQL Skills for your projects

Website Development

Member of The Australian Institute of Training and Development

 


 
 
     
 
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